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Minibus World Testimonials
Minibus World, based in Staffordshire, have over 35 years experience of providing new, nearly new and used Minibuses. Our customers enjoy a professional service from their initial enquiry through to driving their vehicle. They are more than happy to provide testimonials and we have provided a selection below.
We ordered a wheelchair-accessible minibus for our charity, EnhanceAble, which supports people with disabilities to access our day centre.
From the very first call all of the staff that we dealt with were very helpful and understanding of our needs.
Even after the bus was delivered to us they still helped out enabling us to get the tax class changed and the bus on the road as soon as possible.
Thank you for your help. Toni Rowland, EnhanceAble
I approached several companies when researching into the cost and availability of the seventeen-seater lightweight minibus. Minibus World were by far the most helpful. They responded quickly and were able to put my mind at rest concerning the appropriate laws.
When it arrived the delivery driver was very helpful thoroughly going through the facilities and demonstrating how to remove and replace the seating. Despite the horrible weather (it arrived in a hailstorm) he competently went through all of the checks.
The process from start to finish was smoothly conducted and delivered all that was promised.
We are already enjoying our new bus!Marjorie Mallon, Wellesbourne Primary School
We ordered a Peugeot Boxer CanDrive Maxi 17 Seater Minibus for Loggerheads Parish Council. We supply transport for community groups throughout the 4 wards that our Parish covers in Staffordshire.
The Minibus World team were extremely helpful in deciding which would be best for us and our needs. The communication we had with throughout the process made leasing our minibus really simple.
Their understanding of the Parish's requirements including all legislation was fantastic, making us feel like a very valued customer.
We would not hesitate in recommending Minibus World to other Community Transport providers.Karen Watkins, Loggerheads Parish Council
Having contacted Minibus World about a replacement wheelchair accessible vehicle for family use after looking at various companies' websites we found them very helpful with any questions about detail that we asked. Not having had the opportunity to visit in person because of being at a considerable distance from them, we nevertheless placed our order and we very pleased with the finish of the vehicle internally; we have seen some conversions which look like a van with a bit of carpet stuck around the sides. We didn't see the vehicle until it was delivered so there was a certain anxiety in case it wasn't quite as expected but we are very satisfied. All our contact was via the website and email/telephone so we are even happier with the finished result. Mark was very helpful and patient with us and we would have no hesitation in ordering again if and when we have a need.Geoffery M, Londonderry
Our charity for people with Disabilities has been impressed with the service we have had from Minibus World. The minibus has been converted precisely to our specifications, the finish is superb, the seats are comfortable and the trim is very attractive. The bus runs well and we think it was very good value for money. Thank you for your excellent advice and service.Jan S, Charity Sector, Bedfordshire
Our experience of working with Minibus World has been exemplary. I have been so impressed with the expertise and experience of the team; their understanding of schools - and the needs in this case, of a very small, rural first school have been first class. The whole process from beginning to end has been so easy. Lee Connor, in particular, has been a wonderful support - nothing was ever a bother or too much trouble, and we had several changes once the design process began! Thank you so much to everyone - we are all delighted. The children in particular just want to know when we are all going out in it - that must mean success! Many thanks once again to everyone! Claire M, First School, Northumberland
After much debate on which company to go with, your resume outshone the rest hence our approach to Minibus World. On behalf of the trustee committee I would like to thank you for a job well done, they were very impressed with the vehicle that you provided to the specification requested. Your personal approach to our requirements was very professional and your company should be congratulated on its customer service and approach to all aspects of the client's needs. All questions were answered fully and requests fulfilled without any barriers. Well done. We would have no reservations in recommending your company to other organisations. Thank you once again for a job well done.Jim F, Community Transport, Rutland
We purchased a minibus for our charity from Minibus World. We found the team, Lee in particular very professional, friendly and very informative on the best way forward to us. He was extremely helpful in organising the paperwork and signage for the bus. We will definitely be going back to Minibus World for our next vehicle and would absolutely recommend this Company to other businesses.Fiona L, Charity Sector, Birmingham
Our Community Transport is a non-profit making charity, providing a wheelchair converted minibus that collects elderly and disabled people to bring to a day centre based in Wiltshire. We faced a situation where we were losing the use of our minibus, as the support of Local Authority funding was no longer available due to Government cuts. We had to find a replacement quickly if we were to continue with this essential service to the local community. Minibus World came to the rescue with an extremely competitive price. More importantly they completed the conversion to a new bus within an agreed timescale in order that there was no break in the service we provide. We found them professional in all aspects of our dealings with them and knowledgeable in suggesting suitable layouts and equipment needed for our particular requirements. We would certainly use them again and recommend them as a company to deal with.Ron H, Community Transport, Wiltshire
From the moment I met Mark at a trade show, I felt that he knew what he was talking about and I felt comfortable to place an order with him. He spent time discussing and explaining the options that we could order, providing helpful suggestions and then keeping me informed at all times of the progress of the transformation of the van to our gleaming minibus. It was delivered to us by a driver who did not really know all the ins and outs but Mark was able to help via telephone. We have had one small problem with the minibus but Mark has ensured that everything was made easy for us to get it fixed. We are very grateful for all of Mark's guidance and interest in our project and would recommend Minibus-online to other care homes looking to source a minibus.Sandra J, Nursing Home, Somerset
I recently bought a Ford Transit Minibus from Minibus World. I would like to take this opportunity to say the service I received from Minibus World was outstanding. I have been very, very impressed by the level of customer service I have received, as they helped me to choose and design the correct Minibus to suit my needs and requirements, they also contacted my local authorities on several occasions to check that the work they were carrying out was meeting their rules and regulations. I would have no doubt in my mind to use or recommend Minibus World again.Graeme L, Taxi Driver, Edinburgh
Minibus World are competitively priced and delivered to schedule as promised. I am extremely pleased with the sales service I received from Lee who was patient with all my questions and very prompt with helpful replies. He did not 'oversell' and listened to our requirements, adapting to suit our needs and suggest improvements to our minibus design. Staff and students are thrilled with how smart the minibus looks both inside and out. I am also impressed with the follow up service received to ensure that we were happy with everything. I would certainly recommend Minibus World to anyone looking to buy a minibus. Alison B, High School, Chester